Zendesk Ticketing API

REST discovered

Details

URL: https://{subdomain}.zendesk.com/api/v2
Spec: https://developer.zendesk.com/zendesk/oas.yaml
Docs: https://developer.zendesk.com/api-reference/ticketing/introduction/

Authentication

Zendesk API token Authorization: Basic <credential> + Zendesk API token discovered

Zendesk API token api_key Get key ↗

In Zendesk Admin Center, go to Apps and integrations → APIs → Zendesk API and create a token. Zendesk documents API tokens in Security and authentication. When using it against Zendesk REST APIs, send it with your Zendesk account email via HTTP Basic auth as `{email}/token:{api_token}`.

Zendesk OAuth access token oauth2 discovered Set up OAuth ↗

Authorization: Bearer <credential>

Create an OAuth client in your Zendesk instance and complete a Zendesk OAuth flow as described in Security and authentication and creating and using OAuth tokens with the API. Use the resulting access token as a bearer token.