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zendesk.com

6 integrations · REST · GraphQL

Zendesk exposes tenant-scoped REST APIs for Ticketing, Help Center, and Chat, a public unauthenticated Status API, Sell REST APIs at api.getbase.com plus a Sell GraphQL endpoint at /v3/graphql, and the ZCLI CLI; auth is via Zendesk API token + email over Basic or Zendesk OAuth bearer for core APIs, Chat OAuth or Zendesk OAuth bearer for Chat, Sell personal access token or Sell OAuth bearer for Sell/GraphQL, and no auth for Status.

discovered 2mo ago
REST · OpenAPI5
GraphQL1
Credentials
Zendesk API tokenapi_keyGet key ↗

In Zendesk Admin Center, go to Apps and integrations → APIs → Zendesk API and create a token. Zendesk documents API tokens in Security and authentication. When using it against Zendesk REST APIs, send it with your Zendesk account email via HTTP Basic auth as `{email}/token:{api_token}`.

Zendesk OAuth access tokenoauth2Set up OAuth ↗

Create an OAuth client in your Zendesk instance and complete a Zendesk OAuth flow as described in Security and authentication and creating and using OAuth tokens with the API. Use the resulting access token as a bearer token.

Sell personal access tokenbearerGet token ↗

Sign in to Sell, open Integrations → OAuth, then in Access Tokens click + Add User Token to mint a personal access token, as shown in Make your first call. Copy the token when shown; after closing the modal it cannot be retrieved again. Send it as `Authorization: Bearer {token}`.

Sell OAuth 2.0 access tokenoauth2Set up OAuth ↗

Register an application in Sell at app.futuresimple.com/settings/oauth/apps to get a client_id and client_secret, then complete one of Sell's OAuth 2.0 flows to obtain an access token, as documented in OAuth 2.0 Introduction. Use the access token as `Authorization: Bearer {access_token}`.

Zendesk Chat OAuth tokenoauth2Set up OAuth ↗

Create a Zendesk Chat OAuth application and complete the Chat OAuth flow described in OAuth Authentication. Use the resulting access token as `Authorization: Bearer {access_token}` for Chat API requests.

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